Responsible Gaming at heibaji — Enjoy Mindfully
Gaming is entertainment, not a responsibility. heibaji believes every player’s experience should be enjoyable, controlled, and completely safe.
Learn about our responsibility principles
Gaming at heibaji is always for entertainment — not for financial pressure or addiction.
Set Deposit Limits
Heibaji allows you to set daily, weekly, or monthly deposit limits so your budget stays under control. Once a limit is set, it takes effect immediately, and increasing it requires a specified waiting period. This method increases awareness of your daily spending. Proper budgeting keeps gaming enjoyable and frees you from unnecessary financial stress. Financial security is the first step of responsible gaming.
Control Your Session Time
Long continuous gaming sessions can cause mental fatigue, so heibaji provides session time limit options. You can decide how long to play, and once the set time is reached, the platform will remind you automatically. Taking regular breaks keeps your gaming experience fresh and enjoyable. Be the owner of your time and keep gaming a balanced part of your life. Healthy habits are the key to long-term fun.
Take a Temporary Break
Sometimes taking a break makes gaming more enjoyable. heibaji offers you the option to take a temporary break from 24 hours up to 30 days, which you can activate anytime yourself. During the break, your account remains completely inactive and no betting or deposits are possible. Using this feature is a courageous step toward caring for your mental health. Return refreshed and motivated after your break.
Permanent Self-Exclusion Option
If you feel gaming is negatively affecting your life, choose heibaji’s permanent self-exclusion option. Once activated, your account will be permanently closed and future re-registration blocked. We respect your decision and process it with full confidentiality. Contact our support team for guidance through the process. Your wellbeing is the top priority.
Recognize Signs of Problematic Gaming
If you or your loved ones experience any of the following signs, do not hesitate to seek help.
Regular borrowing for betting, difficulty paying bills, or chasing losses by betting more are signs of concern. Immediately set deposit limits and seek support in such cases. Financial security is paramount.
Inability to stop gaming accompanied by irritability, anxiety, or mood changes can be early signs of addiction. Spending time with family and friends and taking breaks from gaming for a few days helps restore mental balance. Caring for mental health is not a weakness but a wise choice.
Spending much more time gaming than planned or skipping sleep and work to keep playing is concerning. Use a session timer and maintain your daily routine. Gaming should be a small joy in life, not all of it.
Contact if You Need Help
If you feel gaming is getting out of control, heibaji’s support team is always by your side. Contact us by email: [email protected] (As text). We will confidentially assess your situation and help you take the right steps. Also, our To the FAQ page Find more detailed information about responsible gaming here. Remember, asking for help is the bravest decision.
Play for Fun, Stay Within Limits
Gaming at heibaji is always safe, transparent, and responsible. Thousands of players in Bangladesh enjoy safe entertainment with us every day — join them.